PRIVACY -
STATEMENT

As soon as you visit our website www.360erp.com or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may modify this privacy statement if we deem it necessary. Therefore, we recommend that you review this document regularly to stay informed of any changes. The statement was last modified on September 6, 2024.

Table of Contents

  1. When does this privacy statement apply?
  2. Who uses your data?
  3. Whose data do we use?
  4. How do we obtain your data?
  5. What data do we use about you?
  6. What do we use your data for?
  7. How long do we store your data?
  8. With whom do we share your data?
  9. Where do we store your data?
  10. How secure is your data with us?
  11. What can you ask from us?
  12. What rules apply to this privacy statement?

1. When does this privacy statement apply?

This privacy statement applies to all personal data we process and to all domains related to us. It involves personal data of anyone who has had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data refers to any information traceable to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, visit the website of the Dutch Data Protection Authority.

2. Who uses my data?

360 ERP B.V. is responsible for the website www.360erp.com and, therefore, the responsible organization for the use of your personal data as described in this privacy statement. The full details are:

  • 360 ERP B.V.
  • Parallelweg 27
  • 5223 AL 's-Hertogenbosch
  • 78535913

3. Whose data do we use?

We process the personal data of everyone who has had contact with us or visited our website. These include visitors, private customers, business customers, and contacts of our partners.

4. How do we obtain your data?

We receive the data directly from you when you:

  • Fill in details on our website.

5. What data do we use about you?

We use the following data:

  • Name
  • Email address

6. What do we use your data for?

We only use your personal data for the purposes for which we are allowed to use it:

  • Processing your request via the contact form
  • Processing your query via the helpdesk
  • Processing your job application

7. How long do we store your data?

We retain your personal data as long as we are legally required to do so and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we keep your data according to the legal retention period of seven years. Afterward, we retain your data only for statistical purposes and to handle any complaints or legal matters.

8. With whom do we share your data?

Your personal data is used only by us. We will never share your personal data with others.

9. Where do we store your data?

We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA.

10. How secure is your data with us?

We have done a lot to ensure that your data is as secure as possible both organizationally and technically. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. We also ensure that your data is only used by people authorized by us.

11. What can you ask from us?

Since we use your personal data, you have several rights. We outline these rights below:

  • Right to information: We must explain to you clearly and understandably what we do with your data.
  • Right of access: You may always ask us to view your data.
  • Right to correction: You can ask us to correct your data if it is incorrect or incomplete.
  • Right to object: You may object to the processing of your data.
  • Right to data portability: You may request that we send your digital data to you.
  • Right to restriction: You may ask us to limit the use of your data.
  • Right to be forgotten: You may ask us to delete all your data, provided it is legally possible.
  • Right to file a complaint: You may file a complaint about how we handle your data.

How do I submit a request or complaint?
Send your request or complaint to our Data Protection Officer via fvo@360erp.com. We will process your request or complaint within 30 days. If necessary, it may take longer.

12. What rules apply to this privacy statement?

Our privacy statement must comply with the General Data Protection Regulation (GDPR) and the general rules that apply according to Dutch law.